FAQ
Q1.Are you Factory?
A1:Yes,of course,we have own factory
Q2.If we can make products according to the dimensions those clients provide?
A2: most products we have standard sizes, sometimes we can customize clients’ ideas if the quantity is large.
Q3: what kind of printing do we use?
A3: Heat transfer printing
Q4: what is heat -transfer printing?
A4:Heat-transfer printing, also referred to as thermal printing, thermal transfer printing and thermal-wax transfer, uses heat to transfer an image from wax to an object. Thermal-based printing methods work with pre-printed images on a single paper sheet or produce printed-on-the-fly images made by layering wax dye onto an object. Heat-transfer printing can replace or supplement alternative printing methods.
Q5: how fast is the delivery?
A5: for tents , usually 5-10 days. For furniture, usually 3-5 days. For customized products or new products, we need some more time , about 10-15 days.
Q6: How long is the warranty:
Q6: one and half year. Of course sometimes we will depend on the actual situations.